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Emotional Intelligence (EI) and Success of Projects - An Analytical Study of Emotional Intelligence in Selected Project Organizations of Pakistan
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Azhar Mansur Khan, Ph.D., and Atiq-ur-Rehman
Dr. Azhar Mansur Khan is a professor at the Center for Advanced Studies in Engineering (CASE) Pakistan; he is also the Executive Director of Center of Excellence in Program and Project Management (CEPM). Dr. Khan is a professional facilitator, executive coach and adjunct faculty at ESC Lille Business School France, University of South Queens Land Australia, NUST Institute of Management Science, Pakistan Institute for Quality Control (PIQC) and Planning Division Institute. He is a certified project manager, and coach of emotional intelligence and personality assessments. His background incorporates 24 years of experience that includes senior leadership positions in the government, industry, academia, NGOs, United Nations and professional management consulting. Dr. Khan is an engineer, economist, and expert of project management, technology management, knowledge management, value management, system dynamics and operations/production management. He has widely taught and extensively published in these fields. Presently he is advisor to 12 Ph.D students in the field of engineering management. Dr. Khan has earned MS & Ph.D in engineering and MS in cost-benefit analysis economics from Georgia Institute of Technology, Atlanta Georgia USA. He is a fellow of Leadership for Environment and Development (LEAD) USA, Salzburg Seminar (Austria), Wilton Park (England) and several other national/international organizations. Dr. Khan is also an expert of the community development, social and cultural competencies, social mobilization and social sector development projects.
Session Information: Emotional Intelligence (EI) and Success of Projects - An Analytical Study of Emotional Intelligence in Selected Project Organizations of Pakistan
Key Concepts:The value of EI in project management |
Projects are the building blocks of an investment plan. In the developing countries all investment plans are associated with the development plans, therefore success of projects is vital for the economic and social development of these countries. At least fifty percent of the problems responsible for the project failure can be attributed to the behavior of human resource system in project organizations (POs). Therefore, tremendous potential exists for emotions to play with the fate of projects. Performance of a project is deeply impacted by the Emotional Intelligence (EI), especially in term of sustainability of the designed outcomes and benefits. Project failure in a resource-starved, poverty stricken developing country like Pakistan, is of serious concern. Alone in case of Asian Development Bank funding in Pakistan, during 1968-2001, cost incurred on the unsustainable and/or failed projects has been estimated at US$ 4.6 billion where as Pakistan owes US$ 6.5 billion as debt to ADB. The paper would present results obtained from a research study based on primary data to index various dimensions of emotional intelligence of project managers, project staff, top management, functional managers and vendours/contractors with a view to determine how EI influences the performance of projects in organizations.
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