Business trainer specializing in NLP, NVC, and organizational constellations; Director of FlowChange (Switzerland). Madeleine Duclos Madeleine Duclos, FlowChange Business Trainer and Coach, certified NLP-Trainer, Accelerated Learning Trainer NVC (non-violent communication) and SySt (systemic structure constellations in Organizations), Inner Game, Solution-Focused Brief Therapy, Edu-Kinesiology Madeleine has a rich and varied experience in education, psychology and management development. After her studies at the Universities of Berne (Switzerland) and Bordeaux (France), she began to specialize in holistic methods. She is a member of IAL, SEAL, DGSL and SGGL. Today Madeleine runs her own business in Switzerland. She develops and gives courses in communication, personal development and teacher trainings, always connecting mind, body and heart. For years, she has shown a profound interest for the latest developments in teaching, learning and change. Her strength is to run creative and active workshops and to coach teams and individuals in change processes. Session Information: Leadership Through Appreciation Key Concepts: Develop empathy, compassion, social competence and self-esteem. Know the key-elements of how to develop this attitude. Inquiries about motivation show it again and again: Appreciation is on top! ”Of course”, you may say. - But in practice, how do you do it? How can we ensure that we - and all the others in our team - feel appreciated and valuable? Whether you are a trainer, a manager or a leader - you will get lots of different ideas about how to make appreciation part of your team. You will discover: a few key-elements of effective appreciation many different ways of appreciating each other (balance in giving and receiving appreciation): tools for everyday use and games for team-events the difference between appreciating a person and evaluating performance (Feedback) how empathy is enhanced and how your emotions and relationships change through appreciation how you can create a positive, creative and safe environment, where people feel appreciated and valuable that your beliefs and attitude (verbal and nonverbal) are stronger than any method or skill you are applying (Hawthorne, Pygmalion)